Stats isn't my career, but isn't it mathematically-disingenuous to compare Forum Likes to total registered Accounts, rather than comparing Likes on one Thread to the average Likes of other Threads, including Threads that can be considered "popular", and then trying to extrapolate population data from there?
Notwithstanding issues that you're not factoring-in. I mean questions like:I don't think it's as simple a formula as:
- "If someone agrees with the complaints, is that person willing to actually register for the Forums just to Like a Thread? Many people are more passive than that."
- "If someone agrees with the complaints, but has already Unsubscribed in the past, and therefore doesn't have Forum access, does that mean their agreement shouldn't be considered in future design decisions? Remember that SE is a business first and foremost. If they can gain some indication of why some portion of paying customers stopped paying, then they would probably want to know that."
- "Is the common Internet phenomenon of a small number of people antagonistically-brigading discussion locations for issues that they feel provoked-by at play here? Can we determine, in any meaningful way, how much 'hostility' here is reflective of the wider playerbase? And do we know if that hostility is due to an actual understanding of the issues being discussed and protested-over, or simply due to whatever distorted narratives are being spread by those who feel threatened by the discussion, or that simply want to mock something just to mock it?"
331 / [Total Number of Registered Accounts] = % of Support
If it were, I don't think that a single statement posted to any FFXIV social media, anywhere, would ever have been acted upon, but we have large amounts of evidence contradicting that idea.
To a degree, you may be correct.
I think that the "I just want to Heal" side of Healers would still have been provoked by seeing that nothing was changed about Non-Healer Sustain, nothing seems meaningfully-changed about content Healing pressure, and there was no promising sign that Healer would actually be using Healing buttons actively and regularly, rather than just spamming Glare and OGCDs for another 2.5 years.
However, CBU3 might have successfully "divided and conquered" the Media Tour feedback by shaving-off support from more aggressive Healers who would consider extra, rotationally-regular Damage additions to be "listening", and willing to wait and see what would come next.
To be a bit melodramatic in the phrasing, I would say that CBU3's "fatal mistake" here was probably that the 7.0 previews managed to simultaneously disappoint and make-feel unheard both sides of the Healer spectrum simultaneously, causing many of the more invested Healers to stop fighting each other over their preferred Healing design direction, and instead unite-together in a single voice of dissatisfaction over, just... (gestures all over) everything.
I understand the frustration, but at the same time, this is, effectively, a semi-public space where every thread is open to everyone with a subscription. If someone wants to flounce in here and be a belligerent knob, it's entirely within their rights (up to a certain limit based on wherever the phantom moderators draw their lines).
It's just, that also means that it's within everyone else's rights to push right back on that behaviour... insofar as anyone has "rights" when milling-around on a company's technically-private property.
First of all, not really, if you actually read through most of the Posts instead of making sensational appeals, it's mostly just people actually talking about Healing, often in ways that might even be considered dry and technical.
Second of all, when it does devolve, it's usually because random people decide to show up and contribute something pointless and non-constructive which nudges the thread off-course, such as:



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