They have shown in the past that they don’t really understand or properly look at feedback outside of JP
An easy example is hypercharge/blood weapon/wildfire. That wasn’t a big complaint in JP because by and large JP players don’t have ping problems due to the small size of the country. However ping is a serious problem outside of JP. Yoshi P wasn’t even aware it was a problem till someone directly bought it up to his face in a fanfest despite it being a super common complaint outside of the JP bubble because it’s one of those changes that everyone agrees with because the at the time existing system had no upsides
Either they are ignoring/deprioritising non JP feedback or the English/french/german community managers are doing a terrible job passing along actionable feedback to their JP colleagues so the JP team genuinely believes the non JP playerbase is happy. Either one is not good