You are aware that the playerbase is not a hivemind, yes?
The people that asked to not have to do damage are not the same people who are asking for more damage options now.
> Group A asked to not have to do damage, group B is currently enjoying the healer role.
> SE changes the gameplay of the entire role to cater to group A, group B is becoming increasingly unhappy.
> Group B takes to the forums to present criticism while group A is enjoying the role.
It's cyclical, you should know this.