That depends on who you play with and what content you're doing.
I was running Innocence EX (unsynced) last night with my Marilith FC and some friends of the FC because they wanted to mount farm (I already have the mount, was just there to help). I got to play Glare Mage for about the first 20 seconds of each kill before all hell would break loose and about the only damage I could squeeze in was the occasional Dia, Assize on CD and Misery (and the lilies couldn't come fast enough). Yes, I needed to use GCD heals on top of oGCDs. I even did a bit of tanking as WHM while the MT was having issues with their internet connection (there was a second tank that never bothered to turn on their tank stance at all even with the MT's connection issues).
Last week I had a Tower of Zot run where the tank did not use their defensives at all. That's the sort of thing normally seen with new tanks in ARR content, not from a level 84 tank yet there it was.
Occasionally, I fill in PFs listed by players trying to get the level 90 MSQ trials completed without long waits in Duty Finder. I've been using the healer LB3 a lot because some of these PFs are half filled with first timers who don't know the mechanics. I want them to get to participate, not watch as 2 Warriors and I take another 5-7 minutes to kill the boss without them.
Even when things are going right, there will be players to heal. It may not be as frequent but it's still there and I'm interweaving the heals with my DPS. I'm not sitting there pressing just one button all the time. I could probably count on one hand the number of times when I've been matched to players so good that healing was not needed at all.
But those occasions do tell me that other healers who spend more time playing with the good players will end up bored. Most normal content has very little unavoidable damage to party members other than the tanks, and tanks have the tools they need to take care of themselves (when they bother to use them properly).
Party wide unavoidable damage needs to be more frequent. It doesn't have to be a brutal amount that keeps a healer spamming their GCDs once their oGCDs run out but it needs to be there. Just as DPS want a health bar with lots of health to empty out, healers need partially emptied party health bars to fill back up. Not much fun to be a healer when those health bars never empty out enough to need any healing.
More random damage to single party members at time would also be welcome. Part of the fun of healing is reacting to what is happening and keeping an eye on health bars to toss out that heal to the player that suddenly lost half their HP. Again, the amount doesn't have to be brutal. It doesn't have to be high pressure "heal them full now because they're going to die in 5 seconds if you don't" in normal content. But it needs to happen enough to keep us on our toes as healers.
If we've got something to heal more often than not, we're not going to be worried about what DPS tools are in our kit.
Casual is really a useless word because it means so many different things to different people.
Skill is what is relevant here. There are skilled players who know what to do competently though not optimally. There are highly skilled players who know how to play optimally. There are lesser skilled players who for whatever reason don't use things in their toolkits that they should. Then there are the unskilled players who are still trying to figure out what to do.
You're not playing with casuals. You're playing with skilled players or better. But they're not representative of the entire player base. No single small group of players is.
I'm not asking them to repeat their forum posts.
I'm saying get their personal stories as healers. Who's been posting their personal story as healer? All I see is a bunch of healers saying they're bored.
Bring the human side of things into the picture, not just the critiques of what you personally feel is wrong.
Are you certain they're only "average"? Also, I think you mean EW, not DT.
You're also demonstrating the problem with tanks, not a problem with healers. Still, not every tank is going to perform that well. They may not have gear at the same ilvl as you. Some tanks barely hit min ilvl requirements, which currently would be 620 for Expert right now. Players in 650+ will have a substantially easier time due to increased damage dealt, increased HP and increased defense rating on the gear. They may not have a good grasp of how to rotate through their defensive CDs. They may not be doing their combos properly to keep up the passive self-healing/shields.
Yes, good players are going to have it easy in any dungeons outside of Criterion. Average or lesser players aren't. And that is why they need healers even if your friends don't.



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