I tried Reddit too and they basically told me to shut up and stop blaming SE or all but accused my friend of lying because they weren’t having problems so my friend must not either.

Please, keep pushing on this. It looks like few people are suffering from this issue because the ones who can’t pay their sub quite literally cannot post here to say so and represent themselves. This cannot be allowed to be swept under a rug. A huge company like SE should not be using such out of date account systems and needs to be held accountable for screwing over a portion of their players, and for the utterly atrocious customer support that has amounted to saying “don’t care, get lost, thanks for the support over a decade now go away”.