Account address issue has STILL not been acknowledged by Square.

[MyouRi]

I had this exact same issue, due to my RL job previously. The only option I had in the end was to create a brand new account for UK, buy the game again, re-sub and level again from scratch. But hey, at least the story made it worthwhile. 'T'was a grand, glorious dream we shared'.

It sucks that that was the only option you were left with in the end.

I am just not ready to abandon an account I've used to support the development of this game by subbing for thousands of days and buying optional cosmetics. All of which most of us are happy to do, because we love the game. We just want to be able to continue playing it, it's not a crazy ask really.

And yet here we are, still no response or acknowledgement from Square after a month.

[ICountFrom0]

And yet here we are, still no response or acknowledgement from Square after a month.

And you will not get one.

Nothing short of legal action will cause a reply.

Doing so will cause you to be banned for life from all square enix products.

The reply will be no.

[MyouRi]

And you will not get one.

Nothing short of legal action will cause a reply.

I believe as data controller they are required to answer my request if they are to adhere to GDPR rules.
I have simply asked for them to clarify what personal data is being used for payment processing.

Depending on their answer I will take it from there, and potentially follow up with the data regulator in my country.

I obviously do not want to be "banned for life" or cause issue out of malice. I just want to ensure my rights under GDPR are being respected and for people to be able to play the game.

[ICountFrom0]

I obviously do not want to be "banned for life" or cause issue out of malice. I just want to ensure my rights under GDPR are being respected and for people to be able to play the game.

And while the last says, strictly speaking, they are not allowed to retaliate... paying in dollars, and not having a US address, they'll ban you.

[MyouRi]

And while the last says, strictly speaking, they are not allowed to retaliate... paying in dollars, and not having a US address, they'll ban you.

That isn't my situation.
I am still resident in the region of which my account is tied, I have just moved to a neighbouring country.

If they consider the 'country of registration' a "historical fact" and my current residence does not affect this for data amendment purposes, then the logic also follows for my current residence being an issue with ToS. (I also don't think they have moving country against ToS.. that would be bonkers)

Anyway, I would never bring personal litigation against such a large company. If my rights have not been appropriately observed under data protection laws, then it is for the data protection body in my country to try and rectify the situation, if I am unable to come to an agreement with the company myself. If they would decide to take the matter further, that would be at their discretion, not mine.