Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

After reviewing your system report, it appears that you may have multiple display devices. Please note, FINAL FANTASY XIV by itself can be an intensive program with regards to graphics as well as general processing power for some systems. If your CPU is being maxed out while running the game, we would highly recommend closely monitoring the task manager and limiting what programs are running until you are able to locate the cause.

Additionally we recommend trying the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). After reviewing the system report, it appears that your GPU [NVIDIA GeForce RTX 3070 Laptop] was last updated on [2/14/2024]. At this time, there should be a newer version available.

- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.

Open the Nvidia Control Panel and going to 'Manage 3D Settings'. From here, select 'Program Settings' and select Final Fantasy XIV. You should see an option to select the GPU. Make sure it's set to your dedicated graphics card (it may be set to 'Auto' by default)

Delete locally saved content ('Documents' > 'My Games' folder)
When the game is running, open the task manager, click the ‘Details Tab” Find the game and right click it. Select ‘Set Priority’ options to “High”

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