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  1. #1
    Player
    SchwarzwaelderTorte's Avatar
    Join Date
    Oct 2019
    Posts
    331
    Character
    Schwarzwaelder Torte
    World
    Cerberus
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Cheapshot View Post
    Is there a known good way to send them our feedback directly? The forums are really tiring me out. All the hostility and immaturity and trolling going around is making it real tough to just give sincere and detailed feedback. I’ve never seen people get banned for harassment and bigotry or troll threads get deleted either. I’ve done my best to put effort and civility into leaving that feedback on these forums but I’d love to just spare my mental health and send it directly. Cut out the negativity and let them decide for themselves what feedback they find valuable or not, right?
    This is more or less the feedback I've been giving in the Japanese thread.
    The moderation team there is extremely active (sometimes so active that people freak out a little), but otherwise just as silent as here.
    And yeah both the devs and the players would benefit from a proper feedback process because it's been very chaotic to follow (and manage, I imagine).
    Did you know that there's an official thread to give feedback on the cloud server test in every region? :^) Why was there one for this test but not for this? Who knows!
    (16)

  2. #2
    Player
    Cheapshot's Avatar
    Join Date
    May 2019
    Posts
    255
    Character
    Cheap Shot
    World
    Balmung
    Main Class
    Summoner Lv 100
    Quote Originally Posted by SchwarzwaelderTorte View Post
    This is more or less the feedback I've been giving in the Japanese thread.
    The moderation team there is extremely active (sometimes so active that people freak out a little), but otherwise just as silent as here.
    And yeah both the devs and the players would benefit from a proper feedback process because it's been very chaotic to follow (and manage, I imagine).
    Did you know that there's an official thread to give feedback on the cloud server test in every region? :^) Why was there one for this test but not for this? Who knows!
    It does seem strange that there’s no official place or channel to provide feedback despite them repeatedly asking for it. Not even any forms or guidelines to streamline things and format feedback to be easier to collate. The “general discussion” forum has just devolved into a mostly chaotic unofficial feedback forum wild west. It might not be a problem if people could behave themselves better like they apparently do on the JP forums but we’re never going to clear that low bar over here sadly lol. Even so, I would think a standardized feedback template would help them tremendously, regardless of region.
    (12)