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  1. #1
    Player
    GoomarLuvr's Avatar
    Join Date
    May 2024
    Posts
    1
    Character
    Goompa Kotofei
    World
    Lamia
    Main Class
    Dancer Lv 61

    Constant Treatment Resistant Crashing

    Hello , I apologize if this post is not formatted correctly, I've never posted on a forum before. I've been playing the game for some months now and I've never had a crash or performance issue. I do run the game through XIVLauncher with penumbra and mare and I've never had an issue. Starting about a week or so ago I've had almost constant crashes ranging from a few minutes to over an hour after startup and I've had zero luck getting the game to function. In order, I've:
    [*] Ran the game without plugins[*] Ran the game without dalamud[*] Ran the game through the vanilla launcher[*] Reinstalled the game[*] Moved the install folder to my boot drive[*] Rolled back my graphics drivers[*] Updated by bios[*] Disabled any overclocking on all components [*] Reinstalled Windows[*] Running the game on lowest possible settings[*] Run the game through my integrated graphics to rule out a faulty GPU[*] Ran a memory test and reseated my memory[*] Ran a multitude of command prompt system check and repair utilities[*] A million more little tweaks that don't come to mind

    As for specs I'm running:[*] An Intel i7 14700K[*] A MSI ROG Strix B760-I Gaming WIfi Motherboard[*] 32GB of DDR5 RAM[*] An Nvidia RTX 2070 Super GPU[*] My boot drive is a 500GB Samsung SSD and my secondary drive is a 1TB Samsung SSD

    If there is any more information I can provide that might help solve this problem, please let me know and I would be happy to provide it .

    (Below is the crash log)
    Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x6626b7e0
    Faulting module name: ntdll.dll, version: 10.0.22621.3527, time stamp: 0x92b2df34
    Exception code: 0xc0000005
    Fault offset: 0x0000000000026863
    Faulting process id: 0x0x1CA4
    Faulting application start time: 0x0x1DAAECB549F59B3
    Faulting application path: C:\FF14\game\ffxiv_dx11.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 81a21aff-37f1-4d0c-9ad1-e536769cbd70
    Faulting package full name:
    Faulting package-relative application ID:
    (0)

  2. #2
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    At what point does the issue occur?
    How often does the issue occur?

    Could you provide the exact error message received?
    Are you running any additional programs alongside Final Fantasy XIV?
    Does the issue occur with one character or multiple characters?
    When the crash happens, is the PC over heating at all?
    Were any update or changes made to the PC around the time of the crash?
    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Player
    Galadrhiel's Avatar
    Join Date
    Nov 2022
    Location
    São Paulo - Brasil
    Posts
    20
    Character
    Zulzaya Oronir
    World
    Brynhildr
    Main Class
    Rogue Lv 76
    https://imgur.com/agWGVcC

    Steam...

    Since new Breancmacker version....
    (0)

  4. #4
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by GoomarLuvr View Post
    I do run the game through XIVLauncher with penumbra and mare and I've never had an issue.
    Don't do it. Penumbra and Mare are known sources for crashes.



    Cheers
    (2)
    Last edited by Larirawiel; 06-07-2024 at 05:31 PM.