We'd like to provide an update for French customers about the use of the payment options CB Visa/Mastercard, when making purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store, and Square Enix Account Management sites.

We're currently working hard to implement system changes to re-enable these payment methods, with the aim of making them available for use again from late July 23rd.

We're very sorry for the continued inconvenience and hope to have a resolution in place for you very soon.

Thank you for your patience. If you have any questions or concerns about these changes, please contact the Square Enix Support Centre (https://sqex.to/s5G9O).