Game Crash

[Darkstride]

Over the years, the only times the game had consistently crashed is when my GPU is overclocked (even factory overclocked out of the box). I've encountered it with multiple GPUs. Underclocking it slightly always fixes it. This may or may not be the issue, but could be worth a shot.

If it's a corrupted file, they could try the repair option from the launcher.

[alexhunter]

That is the only thing we haven't considered, but due to trying everything else thus far I will inform them.

[Azureskies01]

Over the years, the only times the game had consistently crashed is when my GPU is overclocked (even factory overclocked out of the box). I've encountered it with multiple GPUs. Underclocking it slightly always fixes it. This may or may not be the issue, but could be worth a shot.

If it's a corrupted file, they could try the repair option from the launcher.

I've only ever seen this happen with nvidia GPUs, but yes if xiv is giving you directX errors it is most likely your gpu not playing nice in some way with the game.


Also if it seems to happen with loading into a new area then make sure their drives are in ok health with something like HWInfo64 and make sure to validate their game files just in case.