The mogstation changes are scuffed

[Arua]

The problem is that this should be possible by default, rather than SE's idiotic response of "make a new account".

Oh 100% agree, it's mind blowing that it's still not supported and that it is their response.

I just mentioned this EU regulation in case it might slightly increase the chance of being able to change the country.

[Daeriion_Aeradiir]

Why on earth are they doing this now? What spurred this on? A rise in fraud cases or something?
Anyway, shout out to all the people who preordered Dawntrail and won't be able to sub to play it.

A lot of these changes were made due to the fact that Square has been dealing with an extremely high number of fraud cases relating to RMT since they operate on stolen CC numbers to get their keys.
So much so that their old payment processor was threatening to drop them if they couldn't get it under control. The problem is, they really couldn't without doing some extremely draconian things, so not only they had to change payment processors, they still have to do what they can to make it harder for RMT to get access to keys to prevent their new payment processor from repeating history.

So not only did they have to change payment processors to a much..."worse" one, they're also implementing measures to try and restrict RMT as they can. The unfortunate fallback to this is that it has screwed over plenty of legitimate customers due to their very archaic account system setup, but for Square, screwing over some of their playerbase is a better alternative in the short term while they figure stuff out than to getting dropped by a payment processor and being royally screwed on getting payments at all.

Believe me, no sane company would willingly sabotage their ability to make money if they could prevent it.

[AurisNix]

I don't think you've mentioned in which country your are, and it's probably a long shot because I doubt they will even comply, but if your are in the EU, maybe you could try to request a country change under the GDPR law that give the right to rectify your information, since if they do not respect that, they can be fined for millions of €.
Or if you're not in the EU, maybe check if there is some similar regulation in your country.

Im from South America back then very few South American countries were supported nowadays most of them are but is not a different region anyways, if you create a new account with a south america country you would still be assigned an "Americas" region on your mogstation account only the country would be different.

I did try by any means possible to change my country or even suggesting them about countries regulations but they will just keep bringing the TOS and that I should have been aware of the no changing country policy. They won't do anything about it.

[Reinha]

Zepla can't pay her sub and server transfer and Connor couldn't even make an account because of region lock. One would think streamers having this public struggle for all potential new players to see would get Square Enix to reconsider everything about Mog Station. People with zero attachment to the game are not going to start playing it if they can't pay for it easily.

[LuluVbritannia]

Because JP don't move countries, therefore SE's understanding is that no one does. I'm pretty sure this goes against EU's laws of sorts but I haven't done much research about it yet. Even Blizzard allows you to change your country if you submit the proper paperwork.

You don't need paperwork to change countries on Blizzard, you just need to have the same country IP for 14 days straight to change it alone with just a auto-ticket submission.

I've recently changed countries on it and that's how simple it is.