Mountain Dew Suspended my Gaming Rewards Account

[DamianFatale]

Talk to their support? SE can't help you.

It is worth posting because they are doing a promotion WITH Mountain Dew, and if Mountain Dew does nothing, and people get screwed out of the proportion then SE is a bit responsible for their partners.

[Ardeth]

It is worth posting because they are doing a promotion WITH Mountain Dew, and if Mountain Dew does nothing, and people get screwed out of the proportion then SE is a bit responsible for their partners.

This is the catch 22 I am in with Sony, where I don't remember my PSN account, and SE won't tell me. Sony has been more than reasonable in this issue, but unfortunately, I can't remember the name. If I could only get the name I'd be done, but god forbid SquareEnix, divulge that information to the account owner who is, in fact, me, myself, and I.

[Yan-Dere]

This is the catch 22 I am in with Sony, where I don't remember my PSN account, and SE won't tell me. Sony has been more than reasonable in this issue, but unfortunately, I can't remember the name. If I could only get the name I'd be done, but god forbid SquareEnix, divulge that information to the account owner who is, in fact, me, myself, and I.

That is a BIG RED FLAG for properly trained CS. They can't assume You are who You say You are. Social Engineering is a real problem for CS to deal with. Something as innocuous as an account name may not seem bad... from one call to CS. Then there is another call to a different CS agent. I have ********** account name, but I can't remember my password, and the e-mail address is no longer in use. Now a legitimate account is stolen, and is in Limsa spamming gold sellers. Something similar is why I no longer have my old account.