Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
How often does the issue occur?

Could you provide the exact error message received (if applicable)?
Are you running any additional programs alongside Final Fantasy XIV?
Does this occur on more than one character?
When the issue happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the issue?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!