Results 1 to 5 of 5

Thread: EU LAG

  1. #1
    Player
    Kasdeja's Avatar
    Join Date
    May 2024
    Posts
    3
    Character
    Kasdeja Amalia
    World
    Omega
    Main Class
    Reaper Lv 90

    EU LAG

    I guess I returned to the game in a bad time disconnects and lag before the expansion ....
    (0)

  2. #2
    Player
    CNitsah's Avatar
    Join Date
    Jun 2020
    Posts
    656
    Character
    A'zalie Nitsah
    World
    Louisoix
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Kasdeja View Post
    I guess I returned to the game in a bad time disconnects and lag before the expansion ....
    Ho, boy, you have no idea, the last 2 weeks have been a ride.
    (0)

  3. #3
    Player
    Kasdeja's Avatar
    Join Date
    May 2024
    Posts
    3
    Character
    Kasdeja Amalia
    World
    Omega
    Main Class
    Reaper Lv 90
    2 weeks :O the pain
    (0)

  4. #4
    Player
    CNitsah's Avatar
    Join Date
    Jun 2020
    Posts
    656
    Character
    A'zalie Nitsah
    World
    Louisoix
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Kasdeja View Post
    2 weeks :O the pain
    lags are new from today, but we had 6 ddos attacks over 8 days. It's been a few days there wasn't one, but I feel like lately, it's one problem after the other.
    (0)

  5. #5
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    861
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    The issue you are describing is most associated with interference with game data. Many actions can trigger this error, such as a slow internet connection, certain security/privacy changes on the default Internet browser, an application running in the background causing interference, use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions.

    We advise clearing the cache/cookies/browsing data from your default web browser, disabling any web browser extensions (EG: ad-blocker) and trying again. We also suggest resetting the connection (router/modem) you are using to connect to the Internet before trying again.

    Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
    *Make sure your fire wall or antivirus program is not interfering with the game

    Lastly, check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.
    Lastly, we suggest to power cycle the router by shutting down the Router and leaving the power supply unplugged for 5-10 minutes.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)