feedback? where?

[HeyMcFly]

I mean the game itself tells you to post feedback here.

Support desk > Contact us > Leave a Suggestion

Feedback and suggestions regarding FFXIV can be posted on the official FFXIV General Discussion forums.

idk what to tell you then, anytime theres a bug i need to report, i go into the bug report section- if i need to post about housing, i go to the housing forums
or if it's something item or UI related, I go into those forums /shrug

[Supersnow845]

Except not all healers have been asking for more DPS buttons. Some of us have been asking for more reasons to heal. If I wanted to do more DPS, I'd be maining DPS in the first place.

Therein lies half the problem. We're not all looking for the same things and yet some will jump to conclusions that because a few players asked for something, everyone was asking for that something. That's almost never the case.

So who do the developers listen to? In the case of healers, they listen to those who want healers to be DPS because they've outright admitted that healing isn't a strength of their job design team. So we're getting more DPS tools while healing itself continues to be ignored.

For those of us who want a good healing experience, not DPS, we're better off going to (or back to) WoW because healing design is mainly ignored in this game in favor of DPS design. At least in WoW you feel valued as a healer and not as Green DPS there solely to resurrect players who can't figure out how to do a mechanic.

That doesn't do this game much good. The matchmaking systems are still designed around the Trinity even if the Trinity isn't strictly needed anymore. How are queues going to get filled when there are very few left willing to queue as healers?

Doesn’t this point pretty much agree with the concept they aren’t listening to healer feedback

Let’s take you as a representation of the “I want to heal more” group and have less focus on DPS, you aren’t getting what you want because everything is designed around spending GCD’s on attacks and healing with oGCD’s, let’s take me as a group that wants more complex DPS options (not mutually exclusive btw), I’m not getting what I want because my damage options are still 111111111111

Who is this job design actually benefitting, it’s not even a compromise because both sides hate it rather than “well it’s better than giving everything to the other side”

Then if they ever give vague notions they are following feedback they seem to mention feeling happy with the current position of them……..based on what, who wants the current healer design

[OliviaLugria]

In regards to healer feedback... I feel the devs don't put much stock in it because there's still plenty of healers.

As terrible as I think the design is, people still play them, the numbers look fine, so they don't change anything.

[OliviaLugria]

Furthermore, depending on how they look at feedback, it is easy to find whatever suits their own taste and say they are listening. That is the nature of not having a good system of providing feedback.

For all the bad faith they earned. Wizards of the coast has had an excellent system for feedback. A fourm for every class. It ask how you feel about the class, how much you played that class and how much you've played d&d as a whole. The fourm ask about the overall feel of the class and its power, but also each individual class ability and spell with extra text boxes for more detailed information and reasoning.

If the xiv developers made a similar fourm, they'd have a much deeper understanding about how people feel about jobs and where the pain points of the jobs are.

[posona]

They do listen if the complaints become exponential, thing is in the end the producer and devs decide if criticism is valid, up for debate, or outright superfluous.

The recent benchmark is a good example, another is the item request/glamour megathreads. Not taking credit, but back in Heavensward I suggested MNKs to use tonfas for more weapon diversity. Uploaded some screenshots of tonfas, and come Stormblood... MNKs got tonfas, and still do to this day! It's coincidence, cool nonetheless. Also saw dye requests like more metallics and some neon colors added over time, same for some glamour options.

For battle content I see is where most of the complaints are centered. An example of this is the hardcore players want jobs and content to stay hard and complex (which unfortunately creates gatekeeping for endgame content once the math nerds min-max everything, playerbase copycats.) Heck, I would LOVE to have FFXI's merit point system to further boost your job abilities and stats, or something from Monster Hunter Rise's gear augment system where you can get things like an additional materia slot or randomized stats.

Then we have some players prefer simplified (which things become far too homogenized and samey). There's demand for "rewarding" midcore content, and the relic grind being tomes was another complaint they did address, so we're getting regular battle content back in DawnTrail.

When I read someone complain "they don't listen", what they're really saying is "they don't listen to me." Not saying anyone's complaints are invalid, it's just how you present it. I personally would like to see the endgame routine shaken up a bit, where there is more than just Savage to gear up your jobs completly.

You bring up a good point with the type of feedback they listen to, and why it confuses me when people say they don’t listen. It seems like they make it a point to give us things unrelated to combat and respond to those suggestions. But when it comes to gameplay design they have their own philosophy and plans and have to consider how much player feedback would require them to alter those things. Like I remember them saying at some point the 2 minute meta happened because of player feedback, and now they’re seeing feedback that people don’t like it and they’re confused about what we want. Basically at the end of the day they can’t please everyone. I’m just glad they listen to us at all, and communicate with us regularly, even if people don’t always like what they say or catch when they do respond to their concerns.

[Arkdra]

You bring up a good point with the type of feedback they listen to, and why it confuses me when people say they don’t listen. It seems like they make it a point to give us things unrelated to combat and respond to those suggestions. But when it comes to gameplay design they have their own philosophy and plans and have to consider how much player feedback would require them to alter those things. Like I remember them saying at some point the 2 minute meta happened because of player feedback, and now they’re seeing feedback that people don’t like it and they’re confused about what we want. Basically at the end of the day they can’t please everyone. I’m just glad they listen to us at all, and communicate with us regularly, even if people don’t always like what they say or catch when they do respond to their concerns.

https://www.reddit.com/r/ffxivdiscus...sil_game_show/

IGN Brasil asked about 2 mins meta and homogenization of jobs:

Yoshida: " "That's a difficult question," begins Yoshi-P. "We have skill rotations varying between 60 and 120 seconds for the most intense phases and that's how it works currently. But the reason it's like this today is that we've received, in the past, feedback from all over the world saying that the timing of fights were difficult, it was difficult to align skills between classes, we were asked to unify everything, and precisely because we received these requests to homogenize this, we homogenized it"."

Yoshida: "We're okay with making things a little crazy and having different timings between all the classes, but again, we made these changes because we got feedback that it was too difficult before. We understand that there are two types of players, so going forward, Regardless of whether we change this or not, the community needs to reach a consensus: what is better? Before changing something we need to get feedback from everyone", concludes Yoshi-P, reiterating that feedback through official means is taken into account by the developer.

Unsure if this was also said by Yoshida or if this is IGN editorialising but...

In fact, in past expansions like Heavensward and Stormblood the design of fights and classes were very different from how it is today. Just look at classes that have completely changed from their original versions, like Summoner, Astrologian, Bard, and Machinist. Furthermore, the design of the bosses and the arenas in which fights take place were different, which created different situations - and functions - between melee and ranged classes. There are those who say that having the game less "on track" is more fun - and Yoshi-P is not against this idea, but there is a balance that needs to be discussed.

Although hardcore players make up the majority of those who complain about how FF14's combat has become homogenized over the years, there is a significant portion of players, who we can consider as intermediates, who may not dedicate themselves to the more difficult encounters as diligently, but who do want to challenge themselves to overcome the game's most difficult fights and engage more frequently with the combat system than others who really stick more to the non-combat options offered by the MMO.

[posona]

Thanks for the quote! I couldn’t remember where it came from so wasn’t sure how to find it for clarification.

[Valence]

That's always funny seeing them justifying a divisive choice afterward and say people need to come to a consensus. Then why did you radically change it to satisfy one side anyway? duh. And weirdly enough it's always the same subset of the playerbase that has to eat the crow. oops.

Things like this are just infuriating to read at times.

[SieyaM]

That's always funny seeing them justifying a divisive choice afterward and say people need to come to a consensus. Then why did you radically change it to satisfy one side anyway? duh. And weirdly enough it's always the same subset of the playerbase that has to eat the crow. oops.

Things like this are just infuriating to read at times.

The complaint about abilities among classes being hard to align had been around for a few expansions, and it was really only a complaint among people who were engaging in the most difficult combat content. But they complained very loudly and once the world first races really got a lot of publicity on streaming sites I feel they tried to give those players more of what they wanted than the rest of the community.

[Rekh]

Funny that when their golden child twitch streamers complain loudly they immediately change the game. But us peasants who constitute a big number of subscriptions want something it's flat out ignored or "we want to change or add the thing you want 3+ years from now; even though you wanted these changes 3+ years ago."