Combat system is beyond saving.

[Acelyn]

Yoshida did say (not that he didn't go back on his words before) he felt making the MSQ content future-proof to let XIV be more appealing to players who want to experience the story solo was the priority for Endwalker and that moving forward he wanted to focus on co-op content again.

You really cant blame the combat system for this games woes, and it doesnt have many "woes" to begin with, the game has never been difficult, i dont know what OP is talking about with builds, the builds are the jobs themselves, a war cant do non war things, a rdm cant be anything other than a redmage, you cant "gear up" a sam to be tanky or anything of the sort.

the game is massive and brings players in because its welcoming and easy to pick up and if someone wants to play harder they can join that annoying group of players too, for everyone that says the game is losing money remember that when dawntraail releases that half of the game will be free to play(trail or whatever but its f2p) which means its probably doing just fine cashflow wise

the devteam and yoshiP already spotted the mistake they made and that was the content released in endwalker, compared to old expacs it was lacking which led directly to players having nothing to do and complaining, if they can just keep people busy in 7.0 theyre golden again.