Billing issues update?

[BonesMccoy]

Its been weeks since SE acknowledged there are billing issues. Can we get an update on what is happening? Some kind of estimate on things working again? An explanation of the problem?


I'm 3 business days from the end of my billing cycle.
-My card doesn't work to buy crysta
-I use extra retainers, A game time card wont cover it.
-I am not a customer of Paypal or Amazon pay.

Customer service has had a ticket open with me for 3 weeks, and its just them telling me to do those same things over and over. (Your customer service team is truly bad at reviewing cases before they respond, and just repeating the same information.)

Moderator; please don't just respond with a 'I understand you must be frustrated', and close/move the thread, that's even more frustrating, and makes people continue to open these threads looking for info. (I would have posted to one of the dozens of others you've closed/moved, if I had been able, instead of starting yet another thread about the same topic.)