Issues with game freezing and making a noise

[RestlessCrow]

So my game will sometimes make a brrrr noise and freeze till I click on my other monitor. It happens in battle a lot. Someone told me it's a fullscreen/borderless issue and this only started happening after I reinstalled the game on my new PC. I don't know what the hell is happening, it's making the game unplayable.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Double check to make sure PC is not over heating and remove any overclocks on GPU/CPU.

Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!