Quote Originally Posted by hunter2 View Post
I paid for this one and want to play it. If it's unplayable then I'm owed some form of refund or compensation. A few free days on my subscription is a totally reasonable expectation.
You're only owed compensation from SE if SE is at fault. SE is not at fault for the DDOS attacks.

Talk to the attackers to get your free game time.

You might be upset over losing your $1. Did you ever stop to consider that it costs companies an average $6,000 per minute to counter and defend against DDOS attacks?

That first day alone, the attacks were going on for about 10 hours. That comes out to a little over $3.5 million if SE was only having to pay the average. Considering the persistence of the attacks, it probably cost them more.

Considering I stuck things out for most of that day and kept logging back in every time I was disconnected, I'm more than happy to let SE keep my 50 cents to offset the cost they sustained trying to repel the attacks, and succeeding for short periods of time before the attack switched to something different.

Why should you get compensated for giving up when SE didn't?

Quote Originally Posted by Vibrant View Post
Yes, if we're paying for access and they aren't able to provide it; then we should be compensated. It's pretty simple.
You're paying SE to have the game servers online. The game servers have been online except during the scheduled and announced maintenance.

Your internet connection to the game servers is not their responsibility. They want you to be able to play. They will work with ISPs when connection problems arise to see if they can be resolved but it's still not their responsibility.