Quote Originally Posted by Bun_Vivant View Post
No, it isn't. Do an internet search on "Service Level Agreement" (SLA).
Availability, generally referred to as uptime and usually expressed as a percentage, is part of the SLA a service provider and a customer have. High availability (like "five 9's, or 99.999%) commands a premium price.

You're not paying for high availability here. Instead, this is what you pay for, per the FINAL FANTASY® XIV User Agreement:


emphasis add.

SE doesn't offer a high-availability version of FFXIV, and IMO given the cost of providing it (duplicate hardware, extra staffing, etc.) few people would want to pay for it.
I love this post, it’s not about defending the company it’s just about bringing common sense to the situation… if this went on for a month then maybe they would of done something to garner good well but as written in that ToS you waived your right to complain about this really lol and yeah you could say well no one reads them but this is exactly what they’re there for because there are people moaning about a couple of raid runs etc in the lul downtime. I’m just going to chill playing other games till release of dawntrail jeez this forum sometimes I swear