For me, having to apologize in the form of monetary compensation has little to do with me wanting 2 days worth of sub back, and more to do with companies needing to be held accountable for their service. I can guarantee if they had a more robust architecture and had spent a good amount of money/time on trying to defend against this sort of attack, it wouldn't be nearly as bad as it's been. But they don't.
The only way to do that is to scale up. Scaling up costs a LOT of money when you don't normally need to.
Its like having a 12 lane highway when traffic only calls for a 2 lane.
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