ffxiv_dx11.exe+15F9FC8

[frayberk]

i keep getting this crashes, in some dungeon and places. right now im checking it on dungeon "The Aery" and i keep crashing there

i tried reinstalling and updateing drivers, reinstalling directx
tried the command prompt "sfc /scannow" also but no file is broken
i tried changing the sound input and uninstalling steelseries driver cause i read the arctis game and chat sound output somehow make the game crash also

i copy the game from my laptop and it works fine there never got a crash
i tried doing "The Aery" again in my laptop and no issues

[Larirawiel]

Hello, which hardware do you have?



Cheers

[Darkstride]

If your GPU is overclocked (even factory OC that you didn't do yourself), try underclocking a little. XIV doesn't like overclocking for whatever reason.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
At what point does the issue occur?
How often does the issue occur?

Could you provide the exact error message received?
Are you running any additional programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
When the crash happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the crash?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[frayberk]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
At what point does the issue occur?
How often does the issue occur?

Could you provide the exact error message received?
Are you running any additional programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
When the crash happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the crash?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

If your GPU is overclocked (even factory OC that you didn't do yourself), try underclocking a little. XIV doesn't like overclocking for whatever reason.

Hello, which hardware do you have?



Cheers

Sorry for the late reply,
I tried to repair the game, uninstalling steelseries driver, turning off discord overlay, and it works fine now so far

Idk if the files got corrupted when i tried to move it from my laptop to my pc via external hdd
And yes my gpu is factory oc, but i didnt do anything and dont have any overclock software, so i guess its factory oc ?
ill try underclocking if i got the same problem again

Thankyou all !

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We are glad to hear that are you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!