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Date & Time: 4/21/2024 to this day
Frequency: Permanant
World name: Balmung
Character name: Hana Vermaak@Balmung
Retainer name: I don't recall, I cannot login to check
NPC name: no NPC involved
Monster name: No Monster Involved
Class/Level: WAR lv90
Party or solo: Solo
In-game time: Can't check, unable to login
Area and coordinates: Last logged in in Uldah
Housing:No Housing Involved
Steps:
1. Launch the game
2. Selecting NA or OCE Data Center
3. Receive 3084 error that says character is stuck in world transfer
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Fiber
- Modem maker/model number: huawei
■ PC Specs
CPU: i7-9700k
GPU: RTX 2080TI Founder's Edition
Motherboard: z390 rog strix
OS: Windows 10
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1903
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16299.355MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 27051.355MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.945GB SYSTEM_FREEDISC_SPACE 148.694GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 729.769GB
SYSTEM_STORAGE S:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1429.078GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7989.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8149.678 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5212
SYSTEM_GRAPHICS_DRIVER_DATE 4/16/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7989.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8149.678 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5212
SYSTEM_GRAPHICS_DRIVER_DATE 4/16/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS MG279 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0ABEA5BE-7BA9-4FE8-9667-4E7F1807AE70}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/19/2023 03:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5F1A9396-E2E6-43AB-9143-9024158257E2}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/19/2023 03:00:00
SYSTEM_SOUND Headphones (2- Arctis 7+)
SYSTEM_SOUND_DEVICE_ID {EC780FEB-18EE-401D-AAA6-6F2A46A78A53}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/19/2023 03:00:00
SYSTEM_SOUND LEN Q27h-10 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C51849E7-9E8C-47E8-98B1-87509B363943}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/19/2023 03:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1445230-4BBC-11EE-8003444553540000}
SYSTEM_INPUT_NAME Arctis 7+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E144EE70-4BBC-11EE-8004444553540000}
SYSTEM_INPUT_NAME Arctis 7+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F851C630-0B2C-11EF-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F851ED40-0B2C-11EF-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F851ED40-0B2C-11EF-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1451580-4BBC-11EE-8006444553540000}
SYSTEM_INPUT_NAME Arctis 7+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1440410-4BBC-11EE-8001444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone Aimo 16K
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1442B20-4BBC-11EE-8002444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone Aimo 16K
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1458AB0-4BBC-11EE-800A444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone Aimo 16K
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E145B1C0-4BBC-11EE-800C444553540000}
SYSTEM_INPUT_NAME ROCCAT Kone Aimo 16K
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1453C90-4BBC-11EE-8008444553540000}
SYSTEM_INPUT_NAME AURA MOTHERBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8521450-0B2C-11EF-8004444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8523B60-0B2C-11EF-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser Information
- Name and version of the browser currently in-use: Microsoft Edge 123.0.2420.80
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I have already posted a thread about this with the title "Unable to Login NA Data Center due to Data Center Travel Beta Testing".
You can refer to that thread with all the necessary information and steps taken to troubleshoot. As a result of this bug, I have not been able to login NA (my home DC) since 21st of April until this day, while subscription is running out. Multiple people under the thread linked below are facing the same issue.
Thread link is: https://forum.square-enix.com/ffxiv/...-Testing/page1