Network Technical Difficulties Caused by DDoS Attacks (May 7, 8)

[NOC_NA]

We are currently experiencing technical difficulties due to a DDoS attack.
Players may experience the following issues as a result.

We are investigating the attack and taking countermeasures. Additional information will be provided as the situation develops.

[Date & Time]
From May 7, 2024 4:16 p.m. (PDT)
From May 7, 2024 23:16 (GMT)
From May 8, 2024 0:16 (BST)
From May 8, 2024 9:16 (AEST)

[Details]
Players may be experiencing the following issues:
・Disconnected from NA/EU/OC data center Worlds
・Difficulty logging in to NA/EU/OC data center Worlds
・Difficulty accessing, sending, and receiving data from NA/EU/OC data centers

[Affected Service]
FINAL FANTASY XIV

*Updated May 7, 2024 11:40 p.m. (PDT) / May 8, 2024 6:40 (GMT)|7:40 (BST)|16:40 (AEST)
OC data center added to the list of affected DCs.

[NOC_NA]

During the time listed below, we were experiencing network technical difficulties due to a DDoS attack.
Players may have experienced the following issues as a result.
We will continue to monitor the situation and work with ISPs to come up with countermeasures.

[Date & Time]
May 7, 2024 4:16 p.m. to 10:20 p.m. (PDT)
May 7, 2024 23:16 to May 8, 2024 5:20 (GMT)
May 8, 2024 0:16 to 6:20 (BST)
May 8, 2024 9:16 to 15:20 (AEST)

[Details]
Players may have experienced the following issues:
・Disconnected from NA/EU/OC data center Worlds
・Difficulty logging in to NA/EU/OC data center Worlds
・Difficulty accessing, sending, and receiving data from NA/EU/OC data centers

[Affected Service]
FINAL FANTASY XIV