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  1. #1
    Player
    Rueby's Avatar
    Join Date
    Feb 2022
    Location
    Zenos' Pockets
    Posts
    836
    Character
    Vera Nova
    World
    Spriggan
    Main Class
    Gunbreaker Lv 90

    [Error 90002] Inability to login to EU Data Centers

    Hello! EU Data Center Light/Chaos seems to be having issues, people are unable to connect. I've talked to a few people on Discord and they seem to be having the same issue.

    Error :
    90002 Error : Connection with the server was lost.
    Details :
    I am able to go into character selection and queue up, after waiting for the queue I wait in the loading screen upon which I get a 90002 Error, sending me back to queue in an endless cycle.
    Characters :
    All my characters on Chaos are affected.

    I have tested this on Chaos (main DC) and Light through data center travel

    I have been able to login on OCE Data Center using cross DC travel.

    Other thread in General :
    Here

    Personal Update :
    Light seems rather stable in my experience, people seem to be having issues mostly on Chaos as of 5:30PM GMT+2.
    I can confirm this issue persists on Chaos from asking people who have characters on Chaos or have used DC travel to go to Light/OCE.
    Issue persists on the FFXIV Discord as well, mainly on Chaos.

    Issues so far:
    Newly created characters can play on servers that are inaccessible on Chaos.
    The issue can manifest in certain characters and others may be fine (inconsistently).
    Characters in a home world on Chaos can safely visit OCE and now Light Data Centers.

    As of 12:30AM GMT+2 players have been able to login to Chaos DC. Approximately 12 hours after the maint end....It's disappointing that no communication took place. This adds up to 21 hours of downtime, excluding the time when the game was unplayable yesterday (I didn't play much yesterday because I was out).

    If DC travel wasn't a thing, many of us wouldn't even access the game. I hope no one lost their house due to these issues, that while out of SE's control, they are also out of the player's control.

    Quote Originally Posted by Eenkalzet View Post
    Greetings Rueby,

    We do apologize for the inconvenience caused by this connection issue you and your fellow adventurers has experienced. Upon checking, it would appear that this may be due to the recent technical difficulties the Chaos Data Center has experienced. The lodestone post regarding this as well as the resolution can be found here: https://na.finalfantasyxiv.com/lodes...d7c7c259664e91

    We do hope this information was helpful. We would advise to regularly check the lodestone for any official announcements and updates regarding this issue. If anyone is still encountering this problem, please create a new thread and we will assist you in any way we can.

    Edit:

    Unfortunately, it looks like we are still experiencing DDoS Attacks causing further technical difficulties at this time. The latest Lodestone post regarding this can be found here: https://na.finalfantasyxiv.com/lodes...a77a75683c3aeb
    (9)
    Last edited by Rueby; 05-09-2024 at 03:27 AM. Reason: Cleaned the post up alittle

  2. #2
    Player
    Ascadys's Avatar
    Join Date
    Mar 2022
    Posts
    2
    Character
    Ehtanael Amalaonar
    World
    Louisoix
    Main Class
    Red Mage Lv 90
    Same here, unable to connect to my chars on Chaos. Strangely enough I can connect to my alts on Phantom just fine.
    (2)

  3. #3
    Player
    EverettSpair's Avatar
    Join Date
    Aug 2022
    Posts
    10
    Character
    Selene Dearborn
    World
    Louisoix
    Main Class
    Red Mage Lv 100
    Same issue for me. Every time i get through the login queue and its loading the map it stalls and ends in an "Connection with the server was lost" error. Error code 10105.
    (2)

  4. #4
    Player
    Meridios's Avatar
    Join Date
    Aug 2013
    Posts
    67
    Character
    Zap Zarap
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 80
    Chaos Ragnarok, same problem.

    I'm trying out all my characters right now.

    At first I thought it was because my main logged out on the island because I was able to log in to Gridania with the second one, but others who are also in the same place in Gridania can't log in either.

    Out of 5 characters I can log in with 2, it doesn't work with the others, unfortunately my main is also among those that can't.

    Main - island
    4 chars in Gridania at the guild chest on the market (2 of which can log in)

    Doesn't really make sense.
    (0)

  5. #5
    Player
    Oli-G's Avatar
    Join Date
    May 2024
    Posts
    2
    Character
    Jon Wish
    World
    Moogle
    Main Class
    Arcanist Lv 37
    Same Here... I can login but everytime i try to join the server, i get a 90002 error
    (0)

  6. #6
    Player
    Svafnir's Avatar
    Join Date
    May 2024
    Posts
    3
    Character
    Svafnir Blackwing
    World
    Louisoix
    Main Class
    Dark Knight Lv 90
    I've got the same error, Chaos Louisoix, my main keeps getting booted once I get through the queue
    (3)

  7. #7
    Player
    CNitsah's Avatar
    Join Date
    Jun 2020
    Posts
    703
    Character
    A'zalie Nitsah
    World
    Louisoix
    Main Class
    Summoner Lv 100
    Same here (error 90002), this may be my last sub day for a long time because of the payment change problems that hits even european players and I can't even log in... Third fiasco in a month, first the V1 of the benchmark, then the whole payment thing that basically removed the most used payment method in France and Germany, and still gave plenty of problem for people inside the area that are supposed to work, now we can't even enter anymore
    (2)
    Last edited by CNitsah; 05-07-2024 at 09:57 PM.

  8. 05-07-2024 09:23 PM

  9. #9
    Player
    xHanZx's Avatar
    Join Date
    May 2024
    Location
    Italy
    Posts
    1
    Character
    Hans Scarlet
    World
    Ragnarok
    Main Class
    Paladin Lv 90
    Same here.
    Can't login with my main (Error 90002) but can with my alt,,

    I logout on Idyllshire yesterday with my main.
    (0)

  10. #10
    Player
    Torgana's Avatar
    Join Date
    Apr 2022
    Location
    Gridania
    Posts
    2
    Character
    Torgana Khatalin
    World
    Phantom
    Main Class
    Bard Lv 90
    OK this is weird I can log in and play any character I like, however my other half gets a 90002 regardless of what pc he signs in on (tried mine too) - the only difference between the accounts is that I have a authenticator attached for the OTP.
    (0)

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