Issues Logging into Chaos/Light

[Kathryn]

I cannot log into my main and I didnt have an alt so today I started one, everything seems to be fine server wise there's an issue recognizing alot of old characters, my husband is also having this issue.

[Microlife]

Also we were on Floor 81 of Heaven on High and we both got DC-ed last night. SUPER NOT HAPPY!! But I guess should have known better than to do deep dungeons while we knew there were server issues

[Osheth]

I wonder why we don't get any official info about this 90002 error on Chaos EU Data Center? So many hours we cant play and Square Enix doesn't communicate anything.

[Theox]

This is pretty crazy, I've had issues dc'ing since yesterday and now I come back from work to not being able to log in at all? And we of course dont get any news regarding that specific issue as if it's not happening? And we OF COURSE not getting any sort of compensation in added game time over this? Baffling.

[Rehayem]

Meoni posted a video where he contacted SE support and this is their response

[Kathryn]

Meoni posted a video where he contacted SE support and this is their response

Im glad to hear this, As my character and my husbands is legacy and I wouldnt be happy to lose that.

[Larirawiel]

Here is the video:
https://youtu.be/Wp-30D9jEHg?t=309


Cheers

[Aco505]

Can confirm that I cannot log in on Moogle with my character. Data Center travel to Light (tried Phoenix) works and does allow me to play as usual.

[TaleraRistain]

Wasn't this the patch for some new EU DC stuff? May have been an oops.

[HastingsES]

I've been trying to log in with my characters for 11 hours. Will there be any solution? Honestly, I'm sad, I'm paying to play, and today it's something I have NOT been able to do. Let's hope it will be resolved tomorrow.