Payment not being taken?

[Mikoyomi]

I'm a bit shocked that they just had maintenance on both Mog Station and the Online store and yet both payment processing is still not accepting payments. I would love to know the ETA because I keep seeing every post just disappear or not show up anymore.

[Jeeqbit]

Yes, what of this debit card issue...

In any case, I've seen it suggested that erasing cookies and things like that can help. Could also try a different browser to make sure.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. As the account in question is North American in region, we advise to contact the North American Support Center. This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

This thread will be moved to ‘Separate Support Required’, thank you once again for visiting the Final Fantasy XIV Technical Support Forums!