Why can't we change Country on Mogstation?

[Squirrel_SA]

If you're going to require people to update their address to match their CC - which is fine - maybe account for the fact that people, you know, move? It's absurd and the whole process is so broken it's astonishing you went live with it.

[Blue_Haze]

It doesn’t make any sense, i used to live in usa now i am in oman ������������ , plus why they need to match info lol , and they do this before DT releases are they trying to reduce their players base , do they actually care about us ????????????

[Cat_Girl]

Probably because the account is directly tied to the software, and the software is region locked and not compatible or available in certain regions.

Such as for example, if you buy the game and register it in NA then move to the EU (different laws and payment/currency restrictions), if you changed your account region then the software may not be available or compatible (can use an EU registration code for Dawntrail on an NA account).
And the problem then is the software licenses (region laws, restrictions and such), they can't just change that automatically for obvious reasons.

They would need to remove region bound CD keys (Steam, PS4/5 and Xbox) and registration codes for the software and then bonus codes as they are all region locked.

Not going to happen, and they've already said this, it is impossible as most of these platforms require matching region software and linked accounts that also can't be region changed.

Lastly, the address on the account matters not, you only require a real address that is in a postcode finder for your account's region.

Example: Your account is NA, use www.usps.com and search/check address valid there, can use Google headquarters, this works for the address problem for most people.
Search your own address on that site if your account and you are in NA, it should work, must format it exactly as shown.

[Votraftur]

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