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  1. #1
    Player
    Ecto478's Avatar
    Join Date
    Jan 2018
    Posts
    46
    Character
    Ecto Highwind
    World
    Phantom
    Main Class
    Lancer Lv 90

    long period of lagging/DCing since 20th of April

    My game has been unplayable for almost my full sub month, i sub around 17th of april in hope to do the ff16 Collab and it went well but the day after my game in constant lagging and cant even do my combo, I play from Indonesia and on Chaos EU Server since stormblood release and have been rocking since then but when something like this happen, it usually resolved itself in 2-3 days, but now its been almost 1+ week, i still can\\'t do anything properly in EU. I have contact my ISP and its called Myrepublic and they said from their end its fine. I even buy vpn and whatnot but its still not playable

    My current saving grace is traveling to Oceania DC and yes I know it\\'s work smoothly but the cons of not being able to play with my friend from EU, i know people might go \\'well you shouldn\\'t play in eu if you\\'re that far\\' yes but why it\\'s fine when i start playing and can even do savage but not in these past weeks

    I don\\'t know where else to go honestly
    (0)

  2. #2
    Player
    JyouJo's Avatar
    Join Date
    May 2024
    Posts
    2
    Character
    Jyojyo Joester
    World
    Lamia
    Main Class
    Dancer Lv 90
    I've been having the same issue for a few months, and found out its NTT packet loss again. Honestly have no idea how to go around NTT or deal with this. VPN's and warp don't work, connecting to other DC's doesn't work and the avg ping is 200+, the game is straight unplayable!
    (0)

  3. #3
    Player
    Ecto478's Avatar
    Join Date
    Jan 2018
    Posts
    46
    Character
    Ecto Highwind
    World
    Phantom
    Main Class
    Lancer Lv 90
    I just hoped during Dawntrail things get back to normal
    (0)

  4. #4
    Player
    Ecto478's Avatar
    Join Date
    Jan 2018
    Posts
    46
    Character
    Ecto Highwind
    World
    Phantom
    Main Class
    Lancer Lv 90
    The case right now is somewhat different too, where usually vpn would fix it but gave a delay but now its just lagging with extra delay on combo, enemy movement and everything else

    Vpn usually would let me play like normal but delay but now seem doesn't change anything for me
    (0)

  5. #5
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    The issue you are describing is most associated with interference with game data. Many actions can trigger this error, such as a slow internet connection, certain security/privacy changes on the default Internet browser, an application running in the background causing interference, use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions.

    We advise clearing the cache/cookies/browsing data from your default web browser, disabling any web browser extensions (EG: ad-blocker) and trying again. We also suggest resetting the connection (router/modem) you are using to connect to the Internet before trying again.

    Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
    *Make sure your fire wall or antivirus program is not interfering with the game

    Lastly, check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.
    Lastly, we suggest to power cycle the console and router by shutting down the PlayStation/Router and leaving the power supply unplugged for 5-10 minutes.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

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