Since the people who can't resub also can't post on the forums for help, I'm posting this here on their behalf.

Here's the main reddit thread with the resubbing issues: https://www.reddit.com/r/ffxiv/comme...due_to_recent/

To quote the OP:
Recently SE announced to Mogstation payment system and so far i have faced issues trying to even pay my sub. I tried using my debit card(Visa debit) and even tried using crysta (paypal/debit) to pay sub but it still wont go through for no reason at all. Before this it was working just fine, as long as i have money in my card.

Yes, i live in SEA region, Malaysia. I have asked around including some of my friends living in Singapore, tried to do same methods above with no luck. 1 of them even bought game time card and tried to input the code but met with page asking for address? Worst, the countries mentioned above are not listed in the first place. Like why do we need to even add address just to pay sub?

Is there anyone from SEA and other regions having troubles to sub to the game? The previous system was fine despite the UI not being modern and having to use crysta, like why change now when Dawntrail is getting close? I havent bought Dawntrail yet because even buying from SE store people are faced with the same issued

We live in 2024, i thought companies know how to money grab people by now somehow SE managed to make it harder for us give money to them. Hoyoverse especially with Genshin and Star Rail made it so easy to buy stuff from several payment methods. Heck, even FF14 is not available on steam in SEA region due to region lock?

Yes, i have send SE support request so i hope i get feedback and maybe even official statement soon because i just want to play FF14 right now for FF16 event and in 2 months for Dawntrail not deal with Mogstation (Savage)....

.. it shouldn't be this hard to give money.
Also, to add on to this, as in international game in 2024, it should not be impossible to change your region. People move to different countries, and it really should not be frustratingly hard to give SE money to play FFXIV.

In my own case, I bought the game when I was living in the USA, and now my current region is Taiwan. This is doubly problematic because I also bought the NA Steam version of FFXIV, and because FFXIV is not in Taiwan's Steam storefront, I could not buy Dawntrail. Even though the Taiwan Steam store has the free trial. Why is the free trial available but the expansions are not?

Coupled that with being permanently locked to Steam if you bought it on Steam, this is frankly unacceptable.

SE, please allow your paying customers (who want to give you money, might I add) to change their region, and please add more regions (notably SEA, some smaller EU countries) to the list of available regions, and give the ability to unlink Steam from their account.