Recently SE announced to Mogstation payment system and so far i have faced issues trying to even pay my sub. I tried using my debit card(Visa debit) and even tried using crysta (paypal/debit) to pay sub but it still wont go through for no reason at all. Before this it was working just fine, as long as i have money in my card.
Yes, i live in SEA region, Malaysia. I have asked around including some of my friends living in Singapore, tried to do same methods above with no luck. 1 of them even bought game time card and tried to input the code but met with page asking for address? Worst, the countries mentioned above are not listed in the first place. Like why do we need to even add address just to pay sub?
Is there anyone from SEA and other regions having troubles to sub to the game? The previous system was fine despite the UI not being modern and having to use crysta, like why change now when Dawntrail is getting close? I havent bought Dawntrail yet because even buying from SE store people are faced with the same issued
We live in 2024, i thought companies know how to money grab people by now somehow SE managed to make it harder for us give money to them. Hoyoverse especially with Genshin and Star Rail made it so easy to buy stuff from several payment methods. Heck, even FF14 is not available on steam in SEA region due to region lock?
Yes, i have send SE support request so i hope i get feedback and maybe even official statement soon because i just want to play FF14 right now for FF16 event and in 2 months for Dawntrail not deal with Mogstation (Savage)....
.. it shouldn't be this hard to give money.