Unable to use Visa debit (north American)

[Mosha]

Nope, same issue. just tried.

odd mine went through.

[Jojoya]

https://na.finalfantasyxiv.com/lodes...2906d71c19064c

Good news

Honestly, that isn't good news.

I'm not affected but I still find this to be a terrible response by Square Enix. They shouldn't be telling players they have to find a different payment method to use when they acknowledge that the problem is on their end. They should be giving the affected players a temporary extension of game time while they fix their problem.

[hagare]

My Visa debit card, which I've used for years, stopped working ("this card is unavailable") but I was able to use a Visa credit card, issued by the same bank.

honestly, it seems like debit card problems exist everywhere and not just in NA

[Araxes]

They screwed something with Visa debits. Hubby tried to buy something on Mogstation and couldn't. Used Steam Wallet using the same debit and it worked.

The only good thing coming from playing FFXIV on Steam, no Payment problems.

[LianaThorne]

Honestly, that isn't good news.

I'm not affected but I still find this to be a terrible response by Square Enix. They shouldn't be telling players they have to find a different payment method to use when they acknowledge that the problem is on their end. They should be giving the affected players a temporary extension of game time while they fix their problem.

They'd have to give it to everyone or people would complain they're not getting free game time lol. I think they should but I also can get why they wouldn't just give millions of people a free month+ for the sake of those that are having issues.

[Adeacia]

I use a visa debit myself. The only issue I had is my bank thinking that my sub payment may be fraud. I just told them it's not and there were no more issues.

I may have restarted my sub just before the changes on SEs side which is why I didn't have the issues others are. I hope this is resolved before I have to renew.

[Limecat]

Maybe I'm misreading some things, but are they saying they moved to a new payment processor last month? After they already moved to a new payment processor last fall or whatever?

[Fayt1203]

I have heard that some people have had problems because the address is not the same on the card that is on the square account after they change how the billing works. And the main problem there is that people who couldn't choose the country they are from when they created the account can't change the region in the square account after creating the account. but dont know if that is true or not

[ShariusTC]

does anyone can use their debit yet? i am on verge of calling to bank and make my very first credit but then i saw the post from mod, so i hold it for now, if possible i prefer to not having any credit card at all

[Eraden]

does anyone can use their debit yet? i am on verge of calling to bank and make my very first credit but then i saw the post from mod, so i hold it for now, if possible i prefer to not having any credit card at all

Mao curious. Why nots want credit card? Is good way to build up credit score and nots has to use if nots want to.