Unable to use Visa debit (north American)

[Boblawblah]

There is a limit for Crysta?

https://www.square-enix-games.com/en.../crysta/charge

You can add a minimum of $5 worth of Crysta (500) up to a maximum of $100 (10,000) per transaction. * 100 Crysta costs $1.00. * A Square Enix account cannot posses more than 50,000 Crysta ($500) at any given time.

Well, now you know why they keep pushing the cash shop and extra services

[hagare]

https://www.square-enix-games.com/en.../crysta/charge



Well, now you know why they keep pushing the cash shop and extra services

doesn't that just mean you have to spend it first?

[AngelicDeath]

Unsure I didn't spend like 200 or anything I was redoing my retainer with it the other might and then doing glamours I guess it maxed it out never happen before I think it might have just maxed me for the day was all maybe

[Minali]

doesn't that just mean you have to spend it first?

I'd understand the text as well, but who knows how the system keeps track of that, if it just rechecks balance once a day or so...? Was just worried in case I have to use Crysta for my sub and might hit a limit of sorts, but in this case I would also spend it right away, so this shouldn't matter.

[Boblawblah]

doesn't that just mean you have to spend it first?

probably yea Just being silly.

Unsure I didn't spend like 200 or anything I was redoing my retainer with it the other might and then doing glamours I guess it maxed it out never happen before I think it might have just maxed me for the day was all maybe

Knowing SE, they probably have some really weird rules that they don't say that was limiting you.

[LittleArrow]

I love the crysta method but who would have guessed i max out after buying some sale items and fantasia now it wont let me purchase anymore so i had to use amazon which i never pay through

[UPDATE] I just tried the Mogstation and my Amazon Pay did work this time. I don't know if this is purely on my end, or they've since fixed the issue. It's very possible it could've been my problem since I did try the purchase off of my internet on a new device. I would suggest for those getting Amazon Pay or other payment methods to try it on your phone instead of your computer. I hope this helps.

My amazon pay didn't work. This is so confusing. Sometimes they work and sometimes they don't.

[Bright-Flower]

I'm able to do Amazon for my subscription. But I have a problem.

I had extra retainers once but took a break from the game. And I have stuff on those extra retainers I want to withdraw.

But the option to re-rent those extra retainers doesn't give me the option to use amazon, or crysta, and it won't take my debit card. It's very frustrating.

[Malia_Chan]

Any update by SE

[Lonefellow]

EU here. I'm not sure if this will affect my upcoming sub in any way (we'll see in 4 days) but I am at present unable to purchase additional retainers or any shop items. Am greeted with error 401 in both cases. Not sure if it's connected to these issues but it is a Visa.

[DES_VII]

still same problem cant buy anything. guess no sub soon. Really wish SE would tell us any updates. Kinda important since its alot of customers.