Unable to use Visa debit (north American)

[Sotaris]

You're joking right? This is a technical issue on square enix's side. It needs to be brought to their attention. Signed, a US player with the same issue

THe issue is more likely on the payment processor side than SE.

It's insane to me that in 2024, SE is expecting everyone to live forever in the country they originally created their SE account with. Like, you have to wonder if anyone stopped to think that through.

Most people don't move abroad. Most people work and live and die in their home country.

[Valkyrie_Lenneth]

THe issue is more likely on the payment processor side than SE.




Most people don't move abroad. Most people work and live and die in their home country.

Hell, most people live like, within 25 miles of where they were born. Mobility is not high, at least in the US, because moving is expensive and wages haven't increased for normal workers much in decades.

[Minali]

Hell, most people live like, within 25 miles of where they were born. Mobility is not high, at least in the US, because moving is expensive and wages haven't increased for normal workers much in decades.

If you live in the US and move over half of the continent, you'd also still be in the US. Not a lot of places are like this. I'm in central Europe. If I do this, I am travelling through three whole different countries with their own laws, payment systems and what not. And because all of the countries involved including my own are in the EU, I could work in all of them if it suits my fancy, with little bureaucratic effort. I don't know how common it is to move around and I cba to check statistics, but considering so many countries are in close proximity, I'd say it's more likely people move countries once in a while within Europe, compared to e.g. someone moving from USA to Canada or Mexico.

That aside, moving a country for better living conditions, a better job or even just boredom shouldn't lock a person out of their favourite game, no matter how common or uncommon this is. Nobody should be forced to use a fake address (and then get in trouble for it) or quit because SE's system is stuck in 1995 or so.

[TMW001]

If you live in the US and move over half of the continent, you'd also still be in the US. Not a lot of places are like this. I'm in central Europe. If I do this, I am travelling through three whole different countries with their own laws, payment systems and what not. And because all of the countries involved including my own are in the EU, I could work in all of them if it suits my fancy, with little bureaucratic effort. I don't know how common it is to move around and I cba to check statistics, but considering so many countries are in close proximity, I'd say it's more likely people move countries once in a while within Europe, compared to e.g. someone moving from USA to Canada or Mexico.

That aside, moving a country for better living conditions, a better job or even just boredom shouldn't lock a person out of their favourite game, no matter how common or uncommon this is. Nobody should be forced to use a fake address (and then get in trouble for it) or quit because SE's system is stuck in 1995 or so.

This is pretty much my situation lived in one state and moved to a new one last year cause my previous state rent was too much and its hard for me to change banks since my current bank is pretty much two hours from me now and a closer one is being built in my area maybe, and its a lot of work to change right now so my current address on my current living location won't match with my bank card. Also I pay month to month cause last thing I need is a charge hitting me at a bad time let alone I prefer paying entry sub it works in my budget.

[Taliriah]

THe issue is more likely on the payment processor side than SE.

The payment processor picked by SE. At the end of the day, it's not our problem: we are SE's customers, and it's up to SE to make sure their payment processor is up to par.

That said, after going through the hoops of renewing my sub through the bad SE's account management site, and seeing how it offered by default to renew my sub for 180 days and as "Standard" rather than "Entry" sub (I don't need the former, I don't do alts), the whole debacle may just be a dark pattern inciting us to pay in advance for longer periods rather than auto renewing on a per month basis: they prefer if you commit for multiple months upfront, and also this way they get their money in advance. Love to lend money to corporations.

Oh, and look, there's now an alternative! "Give us a bunch of money in advance to purchase our special SE funbux (aka "Crysta") and pay with those!"