SQEX Attempt to Eradicate "Foreigners" from JP Server by BLOCKING/Convolute PAYMENT.

[Kes13a]

Fraud prevention.

well, it doesnt prevent it that well... the OP is still here....

[DrForester]

Yeah, you're just spouting nonsense.

There's clearly a issue with payments at the moment, but if they wanted to stop people from playing on Japanese servers, they wouldn't allow everyone to make a character on Japan Data Centers. Right now anyone, regardless of which region they are in, can make a character on any of the servers for the four data center regions.

[kaynide]

Paypal is not a widely accepted payment system to people who actually live in Japan. People who live here can easily goto almost any convenience store and buy crysta there (it's like buying an Apple or Nintendo point card). Alternatively, you can just use a credit card.

I'm a foreigner living in Japan and it's super easy to set this up/pay for this game (again) assuming you actually live in the country.

[ExESGO]

OP is quite over dramatic with the title and their post., but still all boils down to the payment processor being doodoo and Square Enix not allowing us to change our Service Account region.
I think a ton of people in the thread mistook this as complaining about characters and servers, but it isn't about that. As I said earlier, its Service Account region (your mogstation/squeenix account).
For example, when I started this game in 2013, there were no clear direction/recommendations yet on how to do this. So I made my Service Account NA region and my address to the proxy delivery service I've been using for years. Fast forward to 2024 and there still is no means for anyone from SEA to sign-up and play the game legally (aside from I think the 1 or 2 countries who are able to buy the game through Steam). It's a service issue.

[Naple]

Now this conspiracy theory is really stretching if I ever saw one. I believe they tried to secure their players better, but just implemented it so poorly that it's doing more damage than good.

[Dionysius]

The fact still stands that a lot of Tonberry/Kujata foreigners getting their subscription payment convoluted and some even straight up blocked. Their silent shows that this is 100% intended outcome they wanted.

The only fraud here is Sqex themselves.
Such a great beginning for a new fresh start for DT, trailer failed to hype, benchmark failed, payment failed, so much for a 10-Anniversary lmao.

[Jojoya]

The fact still stands that a lot of Tonberry/Kujata foreigners getting their subscription payment convoluted and some even straight up blocked. Their silent shows that this is 100% intended outcome they wanted.

The only fraud here is Sqex themselves.
Such a great beginning for a new fresh start for DT, trailer failed to hype, benchmark failed, payment failed, so much for a 10-Anniversary lmao.

Or it shows how many players on Tonberry/Kujata/etc. have been engaging in a form of fraud to get access to the game by providing false address information. Or how many of them are so poor at money management that they can't open an account with the major payment services that are being accepted by the new payment processor. After all, there are plenty of non-JP players on those worlds that are not being affected by this change.

If you're so convinced you're correct, why are you trying to continue to do business with a company that doesn't want your business? They're not providing any sort of essential service to you.

[Dionysius]

Or it shows how many players on Tonberry/Kujata/etc. have been engaging in a form of fraud to get access to the game by providing false address information. After all, there are plenty of non-JP players on those worlds that are not being affected by this change.

If you're so convinced you're correct, why are you trying to continue to do business with a company that doesn't want your business? They're not providing any sort of essential service to you.

I think that's very insulting if you think just because our countries is not registered you have the right to call us frauds.
And you're asking why I want to continue playing this game with DT at the corner? After I have 3000 days subscribed?

Why are you commenting here if it has nothing to do with you and I don't need your condescending and insulting tone? Is this what fuel your day and help you sleep at night?

[Jojoya]

I think that's very insulting if you think just because our countries is not registered you have the right to call us frauds.
And you're asking why I want to continue playing this game with DT in the corner? After I have 3000 days subscribed?

Why are you commenting here if it has nothing to do with you and I don't need your condescending and insulting tone? Is this what fuel your day and help you sleep at night?

You need to work on your English. I didn't call you frauds. I said some were engaging in a form of fraud.

The EULAs for each region spell out what countries a player can reside in to purchase a game license for that region. By accepting the EULA after installing the game and anytime we are required to reconfirm our acceptance of the EULA, you are intentionally misrepresenting yourself to get access to the game if you do not reside in one of the listed countries.

That is considered fraud. Something doesn't have to be criminal or financial in nature to be considered fraud.

Pointing out it is fraud has nothing to do with where those affected live or what I think of their personal character. There are all sorts of laws and regulations in every country around the world that interfere with the ability of businesses and consumers to freely work together. It would be nice if local governments would loosen up many of their restrictions to benefit all parties. But they aren't.

Businesses have their hands tied when local governments will not change.

Now I suggest that those affected take this up a notch since Support does not seem to be helpful here. If you have already pre-ordered and paid for Dawntrail, demand a refund if the payment method and address information you used is the same as the payment method and address information they are now refusing to accept. If it was valid and accepted for the pre-order, then it should be valid and accepted for the subscription renewal.

Failure to either issue the refund or correct the payment situation could be considered fraud on SE's part for taking money for a product then denying access to the service required to use that product when the same payment method is being used. That is going to create ugly publicity for SE regardless of what led up to this happening. It's still going to be an uphill battle for you if you're living in a country not listed in your game license's EULA but it has the potential to at least work because of the negative publicity it will generate.

Lmao, I'll go back to my cave once SQEX fix this shit.

In which case you'll be screaming into emptiness when your subscription runs out because there's a good chance that SE won't do anything here.

[Dionysius]

OP... i get it. It's frustrating. I am from SEA myself and I would like the experience to revert to what it used to but making threads like this isn't helping

Oh look someone from SEA too, apparently you're also a fraud and goddamn you're also poor for not being able to give money to Sqex according to this guy here.

Or it shows how many players on Tonberry/Kujata/etc. have been engaging in a form of fraud to get access to the game by providing false address information. Or how many of them are so poor at money management that they can't open an account with the major payment services that are being accepted by the new payment processor.