I seem to be having some kind of bug. My wife recently started playing and I made a new character to level and play with her. I have been going around doing all the unlocks with her. We finished ARR ultimate weapon, so I took her over to unlock the crystal tower raids. We unlocked them and did all 3 alliance raids the first night.
My wife doesn't really bounce around on characters. She only has summoner/scholar leveled and now she's 60. For some reason when I try and que up for alliance raids after her hitting 60, it says that she doesn't meet the requirements. She has all the 130 iron works gear...but its saying she needs an item level of like 175 to que for alliance raid roulette. On my screen it says I need an item level of 70. When I drop group I can que solo. I also had her unlock redmage and samurai...and if she switches to red mage, she is able to queue up with me...but she doesn't really wanna have to switch jobs to do the alliance raid roulette...it seems like it's trying to put her into heavensward alliance raids with the item level requirement it's telling her, but we haven't even unlocked heavensward yet. We are just past the ultimate weapon. In the duty roulette options, the only one I have checked is the one that allows it to put us in already in progress groups. Hers is the same. Is there another option somewhere she might have messed with thats preventing her from queueing?