Oh no, sucks to hear you guys still have the issue.
I do wonder if me logging in very soon after the servers came up helped in any way. Having been able to access my character list, I immediately sent my character back as to not have the issue again.
I did notice I got a couple of emails from support that didn't look like automated responses (along with spelling mistakes) so hopefully all of you who are still experiencing the issue can get someone to actually talk to and explain the situation. Sorry for anyone who got their hopes up when I said mine was fixed.