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  1. #1
    Player
    angienessyo's Avatar
    Join Date
    Jul 2017
    Posts
    455
    Character
    Khulan Noir
    World
    Cactuar
    Main Class
    Ninja Lv 100
    So earlier I couldn't put my debit card in but the system allowed me to swap to my credit card. The funny thing is both cards are through the same exact bank under the same name. It's 100% an issue specifically with debit cards. I'm still shut out of the actual Online shop for 24 hours because I guess I triggered their fraud prevention when I tried to pay twice, but at least my sub will renew fine.

    *Edit- they acknowledged it!
    https://na.finalfantasyxiv.com/lodes...2906d71c19064c
    (3)
    Last edited by angienessyo; 05-02-2024 at 09:52 AM.

  2. #2
    Player
    Ceridwenae's Avatar
    Join Date
    Mar 2016
    Posts
    473
    Character
    Kheeziah Toastie
    World
    Zodiark
    Main Class
    Machinist Lv 100
    Quote Originally Posted by angienessyo View Post
    So earlier I couldn't put my debit card in but the system allowed me to swap to my credit card. The funny thing is both cards are through the same exact bank under the same name. It's 100% an issue specifically with debit cards. I'm still shut out of the actual Online shop for 24 hours because I guess I triggered their fraud prevention when I tried to pay twice, but at least my sub will renew fine.

    *Edit- they acknowledged it!
    https://na.finalfantasyxiv.com/lodes...2906d71c19064c
    Slightly concerned that this message doesn't show on the EU lodestone, and when I change the "na" to "eu" it tags the post as "NA", like it's only that region with the issue. Will see after maintenance if it's fixed.

    Note to SE, just in case it's needed: this is a global issue, it's not solely the US or Japan who are affected.
    (0)

    https://ceridwenae.tumblr.com/