Card Unavailable issues

[AngelicDeath]

It baffles me a company having a item sale would not be worried on people not being able to spend cash for there shop lmao like ok lose money go for it

[TzaeBlade]

Same Issue as everyone else, with a Visa Debit/CC in North America.

Can't use 'traditional' direct CC/Debit payment. Can't use Amazon Pay. WTF is Crysta? It was before my time and seems to be a whole other can of 'wtf' worms to obtain.

Trying to find 'the right' Contact Us button has never been so irritatingly difficult. Square Enix Store does not support the Mog Station Support Branch. The Mog Station Support Branch wants every ounce of your information before you can actually detail a problem. Then, you must wait a minimum of 48 hours for your silly little email to even be seen?

10 Days, Devs. 10 Days during a 30% off Sale, and I can't give you my money.

10 Days with Zero Response from Admin on the issue.

24 Hours is the difference in keeping your housing situation in this game, after some have spent years trying to obtain your False Scarcity Housing.

So, SE needs to freeze housing demo. Extend the Sale. AND Comp Game Time for every single affected account.

This is the 4th place I've tried to send a message to someone who can do something about the issue. Never have I posted on these forums, until today, for this exact problem.

Light 'em up, people. Don't put up with this kind of garbage.

[Besame]

Just had same issue. Changed banks 2 weeks ago, deleted my old card and tried to enter the new visa debit card, said it didn't exist. I called SQeenix support, was greeted by a CS guy that acted like he really could care less. He said they are having Visa issues, no time approx fix. I will be letting my game go if not fixed before end of May, It's too difficult to pay a company that doesn't seem to want the money.