Card Unavailable issues

[Tigeko]

day 9 still waiting for this issue to fix, almost got my bank card locked because of this error YO SE FIX YO STUFF MAN

[MaiSuu]

Just tried it after the recommended 48 hr wait period, still doesn't work. PLEASE FIX!!!

[RhaesDaenys]

72 hours later, still doesn't work.

[SnakeBlue]

I realized I had enough crysta for my actual sub - not my sub and my companion app - so I can at least play for the next month, if one retainer down.
I'm begging here SE, fix this? I don't want to have to fight with PayPal for this!

And there are plenty who can't do that or Amazon, we love this game! Please don't take it from us over how we have to pay!

[Tigeko]

I can't belive this still ain't fixed, guess I'll have to buy tone cards off Amazon or something to keep playing

[boomkinburger]

It's wild this still hasn't been fixed. You'd think the means of people giving them money would be priority #1

[Epiny]

Been having the same issue since Friday 4/26/2024.

[AngelicDeath]

Has square still not publicly addressed this? Jeez man support really doesn't pass things above it feels like

[AngelicDeath]

It baffles me a company having a item sale would not be worried on people not being able to spend cash for there shop lmao like ok lose money go for it

[TzaeBlade]

Same Issue as everyone else, with a Visa Debit/CC in North America.

Can't use 'traditional' direct CC/Debit payment. Can't use Amazon Pay. WTF is Crysta? It was before my time and seems to be a whole other can of 'wtf' worms to obtain.

Trying to find 'the right' Contact Us button has never been so irritatingly difficult. Square Enix Store does not support the Mog Station Support Branch. The Mog Station Support Branch wants every ounce of your information before you can actually detail a problem. Then, you must wait a minimum of 48 hours for your silly little email to even be seen?

10 Days, Devs. 10 Days during a 30% off Sale, and I can't give you my money.

10 Days with Zero Response from Admin on the issue.

24 Hours is the difference in keeping your housing situation in this game, after some have spent years trying to obtain your False Scarcity Housing.

So, SE needs to freeze housing demo. Extend the Sale. AND Comp Game Time for every single affected account.

This is the 4th place I've tried to send a message to someone who can do something about the issue. Never have I posted on these forums, until today, for this exact problem.

Light 'em up, people. Don't put up with this kind of garbage.