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  1. #1
    Player
    LunamistStormrage's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Seika Wolfsblood
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 70

    Card Unavailable issues

    Anyone else having issues with their bank card not being available to be used for subscriptions or any other payments?I've never had issues before,all my information is correct.Just let me get game time please.
    (6)

  2. #2
    Player
    ChaunceyDlamini's Avatar
    Join Date
    Aug 2022
    Posts
    18
    Character
    Chauncey Dlamini
    World
    Hyperion
    Main Class
    Gunbreaker Lv 90
    I'm having the same issue. Seems to be a problem with visa debit cards since they updated the mogstation.

    I contacted support and they suggested a few things, none of which worked.
    (1)

  3. #3
    Player
    LunamistStormrage's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Seika Wolfsblood
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 70
    Yeah,I've looked at a reddit post saying alot of people are having this issue too.Youd think that they would of fixed this already.
    (1)

  4. #4
    Player
    Kataclysmic's Avatar
    Join Date
    Nov 2016
    Posts
    7
    Character
    Ka'tryn Tyrn'skia
    World
    Leviathan
    Main Class
    Miner Lv 90
    Quote Originally Posted by LunamistStormrage View Post
    Anyone else having issues with their bank card not being available to be used for subscriptions or any other payments?I've never had issues before,all my information is correct.Just let me get game time please.

    Same for me.
    (0)

  5. #5
    Player
    NanaWiloh's Avatar
    Join Date
    Aug 2015
    Posts
    2,423
    Character
    Nana Wiloh
    World
    Lamia
    Main Class
    Astrologian Lv 100
    Cant even buy Crysta or a game card online.
    (1)
    Note: Taking advice from a players alt, is like taking advice from a voice in a dark room. Criticism is a two way street remember that!!

  6. #6
    Player
    MaiSuu's Avatar
    Join Date
    Nov 2019
    Posts
    57
    Character
    Suuka Haishin
    World
    Balmung
    Main Class
    Summoner Lv 80
    Has there been mention of any fix for this lately, i'd really just like to make a purchase on the mogstation but suddenly can't. : \
    (0)

  7. #7
    Player
    Solowing's Avatar
    Join Date
    Nov 2014
    Posts
    302
    Character
    Roll Ryuko
    World
    Excalibur
    Main Class
    Ninja Lv 100
    So it just pulled money out of my account for the subscription.

    But its unavailable for mogstation purchases.

    Amazon loops me in the "insert OTP we never sent you" BS

    Can't buy Crysta

    Yea S.E needs to fix this..
    (0)
    "On a distance island, far away from civilization.."
    SandIslandExpansev2.carrd.co

  8. #8
    Player
    LunamistStormrage's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Seika Wolfsblood
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 70
    I worked in tech for years.When SE support finally emailed me a response on the issue,it was a cookie cutter response.Try resetting your router/try using Microsoft edge/try not using wifi on your phone/wait 24HRS after your last attempt.Of course I did all those things.Thing is,people are being told to wait up to 48HRS after their last attempt.Like most people running into this issue right now,we've already been waiting 3days+ or most using a Visa type card.The players need an answer now.
    (2)

  9. #9
    Player
    Riakon's Avatar
    Join Date
    Sep 2013
    Posts
    12
    Character
    Taric Starborn
    World
    Ultros
    Main Class
    Archer Lv 50
    Theres a reddit thread with tons of people having same issue, I am having it as well its not on our end for sure it's a them problem please fix this so you can take my money.
    https://www.reddit.com/r/ffxiv/s/MmCiP47q8R
    (1)

  10. #10
    Player
    NanaWiloh's Avatar
    Join Date
    Aug 2015
    Posts
    2,423
    Character
    Nana Wiloh
    World
    Lamia
    Main Class
    Astrologian Lv 100
    Got my sub back bought Crysta using my amazon account as my debit card is linked too it. Sadly seems to be one of the only methods those who of us who cant pay have for resubbing.
    (0)
    Note: Taking advice from a players alt, is like taking advice from a voice in a dark room. Criticism is a two way street remember that!!

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