Results 1 to 4 of 4
  1. #1
    Player
    Ferngully1's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    11
    Character
    Mogita Ferngully
    World
    Cerberus
    Main Class
    Paladin Lv 100

    square site won't let me change billing periode from 90 to 180 days

    As the title mentioned.

    i tried to go through "mogstation" to change my billing periode to 180 days.
    When i click on it and then press the next button, it gives me following message.

    "I consent to immediate receipt of this content and I acknowledge that I will lose my right to cancel my purchase upon receipt."

    after which nothing is changed.

    My creditcard from mastercard works fine on the ffxiv online store, which i tried for buying something small.

    my current sub periode of 90 days is ongoing till the end of june.

    i have no clue if i did something wrong or it will change afterwards.

    maybe any of you have already seen this in the past.

    thanks in advance
    (0)

  2. #2
    Player
    Cat_Girl's Avatar
    Join Date
    Mar 2024
    Posts
    86
    Character
    Cat Girl
    World
    Cuchulainn
    Main Class
    Marauder Lv 15
    I believe you can't change the duration of the subscription if you still have days remaining on your previously billed subscription.

    It should work, but you won't be charged for the 180 days until the current 90 days of paid subscription ends, hence why nothing changed yet.

    So, I wouldn't worry too much, check your MogStation, click on Service Account Status and check the list for the current expiry date of your current subscription and under that, it should have Next Estimated Date of Billing, it may list the day it will happen and update to the 180 day option.
    (2)

  3. #3
    Player
    Ferngully1's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    11
    Character
    Mogita Ferngully
    World
    Cerberus
    Main Class
    Paladin Lv 100
    yeah i figured it might be something like this....

    oh well then a 90 days period it is for now... doesnt change that much in the long run haha
    (0)

  4. #4
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Upon further inspection, it appears that the confusion may have been cleared. If you have any more questions or concerns, please make a new thread in "General Discussion" instead.

    This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!
    (0)