I made a free company a while back and due to cutting costs I had dropped ffxiv for an extended time. I was not aware of the lead role changing to other players if you are offline for a certain period of time and now that I have come back it is frustrating to manage the FC now that the new lead role was passed to a player that plays on another server exclusively.
Its been a week and they have logged in once since that time and remain on another server. Its impossible to reach them since I don't have access to the FC when visiting that data center, the frequency of when they are online is unpredictable, and I can't friend/whisper them since they are not in my home server.

I've submitted two tickets to the in game helpdesk but this issue isn't a bug so I have not heard from anyone. I have no idea what I'm supposed to do to receive help or feedback on this issue but my FC is dead and the current role that can do anything to edit the FC is constantly offline in another data center.