Friend Character in Limbo - Worried

[DiaDeem]

Hello!

We're having a character related issue in our FC, and though I think a GM may be able to help me, the only way to contact a GM is to report harassment or cheating, and this is neither of those issues.

About two weeks ago, we noticed that a friend's character seemingly disappeared from our FC:



Their Lodestone profile is gone as well, but this is where it gets weird.

If I go to my Friends List, I can still see their character:



This is off, though. I am on Leviathan currently, and their home world is Leviathan. They show as if they were without an FC, despite the fact that they were never kicked.

We haven't heard from them through any other channels, and we're worried. I don't know how much information a GM could disclose, but we'd really appreciate if we could at least know if their character still even exists at all.

We would appreciate any help, really.

Thank you.