"An unexpected error has occured. Exiting FINAL FANTASY XIV. (17)"

[vampirace]

An issue keeps cropping up while I am trying to play the game. Seemingly at random, the game will freeze and an error message in a separate window will appear saying An unexpected error has occured. Exiting FINAL FANTASY XIV. (17).

I have managed to fix it for a little while multiple times but it always seems to come back.

It is confined to one computer only at the very least, as my laptop is unaffected.

I've tried uninstalling/reinstalling, switching to a different world server to log in, and deleting the ffxiv folder from my documents. I'm not quite sure where else to proceed.

[DarkArvan]

For further troubleshooting please attach a full dxdiag log file here or all the output of the Final Fantasy XIV System Information Tool.

[Eenkalzet]

Greetings vampirace,

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. Similar to what your fellow adventurer had requested, for us to better assist you, please respond with the following information:

- Platform (PC, Steam):
- Error Codes or Messages (If any other aside from Error code 17):
- Other programs running while the game is playing (if any)
- Frequency at which error occurs:
- Any steps taken to resolve the issue:

We would also like to request for a system report. This can be generated by opening the launcher and going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display and then copy and paste all the details into a response here.

We do look forward to hearing back from you so we can assist with the issue accordingly.