No Access to Aurum Vale

[Buckwheat]

Platform: Xbox Series X
Character: Buck Wheat
Realm: Raiden

I reactivated this old account once I saw this was released for Xbox. Looking through my old quest log, I've finished Gilding the Bilious, so at one point I unlocked (and completed) Aurum Vale. However, it is not in my duty list. Also, when I go to the dungeon entrance location, there is nothing to interact with.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We understand the frustration this matter may cause. Based on your information, however this concern may best be handled by a Game Master in-game. You may contact a Game Master using the ‘/supportdesk’ command for further assistance and referring to the ticket number/post you originally created for the issue. Please note that the Game Master support team may be experiencing high contact volume and will handle contacts in the order they are received. Unfortunately, we are unable to assist on the forums for these type of issues.

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