Hello,

I fell for one of those gil give away link scams and I have lost access to my account. My account is currently online from Adamantoise.

I tried to log back into my account, but a software authenticator was added to the account which I did not previously have on my account. I cannot change my password back even with my email because it requests the one time password from the authenticator.

I have submitted a support ticket: 19828506 but have not heard from anyone yet.

My FC mates have also submitted GM tickets in game to have my account suspended until this is resolved.

Thanks,
Lana