While the graphical uplift has been big request from the community.

I can't but wish they could have spent more time communicating with player base about the upcoming changes to our characters instead of dropping the ball two months before Dawntrail release.

While two months is plenty of time to make adjustments, or even re-do the whole model. It would have been nice to avoid the current situation where good chunk of players are unhappy with the Benchmark presentation of their beloved characters that they have spent years playing with.