Quote Originally Posted by LordMcMutton View Post
Based on OP's quotes, they literally did.

Even if that minor change to the phrasing was the case, it still means they didn't follow through, as- like I said- there are literal changes to certain facial features on meshes.
They said "overall appearance of player characters will be altered as little as possible."

"As little as possible" quite literally means still altered to some degree.

If that weren't the case there would be no point in handing out a free fantasia to everyone.